Client Support Officer

Job Description:

US Foods Holding is seeking a Client Support Officer to join our team in London, England. This is a part-time entry-level position ideal for individuals with no prior experience. As a Client Support Officer, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and questions are answered promptly and accurately.

Responsibilities: - Communicating with clients via phone, email, and online chat to address inquiries and resolve issues - Assisting clients with orders, account management, and product inquiries - Collaborating with internal teams to ensure timely and effective resolution of client concerns - Maintaining accurate records of client interactions and transactions - Identifying opportunities to upsell and cross-sell products or services to clients - Providing feedback to management on client satisfaction and areas for improvement - Supporting special projects and initiatives as needed

Requirements: - Adaptability and energy to thrive in a fast-paced, dynamic environment - Strong analytical and project management skills to drive results - Excellent communication and interpersonal skills to build rapport with clients - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - High school diploma or equivalent required; additional education or certification a plus

Benefits: - Company transportation provided for necessary travel - Free food provided during working hours - Paid overtime opportunities available - Opportunity to work in a positive and supportive environment that promotes work-life balance and employee well-being

Equal Opportunity Statement: US Foods Holding is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, religion, or disability.

Deadline to apply: June 26, 2024

We look forward to welcoming a Client Support Officer to our team who is ready to make a positive impact on our clients and our company. Apply now to join our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.