Client Support Officer

Job Description:

We are seeking a driven and passionate Client Support Officer to join our team at Walt Disney in London, England. As a Client Support Officer, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities: - Responding to client inquiries and providing timely and accurate information - Resolving client issues and ensuring customer satisfaction - Maintaining client records and updating information as needed - Assisting with client onboarding and offboarding processes - Conducting research to better understand client needs and preferences - Collaborating with other departments to ensure a seamless client experience - Managing client relationships and identifying opportunities for upselling or cross-selling

Requirements: - 2 years of experience in a client support role - Strong people management skills - Excellent communication and interpersonal skills - Detail-oriented and highly organized - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software

Benefits: - Training & professional development opportunities - Joining Bonus - Free food provided during working hours

Working Environment: At Walt Disney, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration, creativity, and a passion for delivering exceptional customer service.

Deadline to apply: July 4, 2024

Equal Opportunity Statement: Walt Disney is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.