Remote Client Support Officer

Job Description: Ameren, a leading energy company, is seeking a Remote Client Support Officer to join our team in London, England. This part-time entry-level position requires at least 1 year of experience in similar roles. The ideal candidate will be energetic, resourceful, have excellent planning and cooperation skills, and be able to work independently in a fast-paced environment.

Responsibilities: - Provide remote support to clients via phone, email, and chat - Troubleshoot technical issues and provide solutions - Assist with account management and client onboarding - Coordinate with internal teams to ensure timely resolution of client issues - Maintain accurate records of client interactions and transactions - Provide feedback to improve customer experience

Requirements: - 1 year of experience in customer support or a related field - Excellent communication skills - Ability to work independently and as part of a team - Strong problem-solving skills - Proficiency in Microsoft Office and customer support software - Energetic and resourceful personality traits - Planning and cooperation skills

Benefits: - Profit sharing opportunities - Company transportation for work-related travel - Travel opportunities for training and conferences - Opportunities for career growth and development

Working Environment: At Ameren, we are committed to creating a supportive and inclusive work environment where employees can continuously learn and adapt to stay ahead in a rapidly changing world. We believe in fostering a culture of innovation and collaboration to drive success for our clients and our team.

Equal Opportunity Statement: Ameren is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment. We are committed to diversity and inclusion in the workplace.

Deadline to apply: July 7, 2024

Join Ameren and help us power the future! Apply now to be a part of our dynamic team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.