Client Support Officer

Job Description:

As a Client Support Officer at Cisco in London, England, UK, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our products and services. This is a part-time entry-level position with no prior experience required.

Responsibilities: 1. Respond to client inquiries via phone, email, or chat in a timely and professional manner. 2. Assist clients with troubleshooting technical issues and provide solutions to their problems. 3. Collaborate with other departments within the company to address client needs and concerns. 4. Maintain accurate records of client interactions and transactions. 5. Stay up-to-date on product knowledge and company policies to effectively assist clients. 6. Proactively identify opportunities to improve client satisfaction and retention.

Requirements: 1. Resilient and resourceful personality traits. 2. Strong cooperation and problem-solving skills. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and as part of a team. 5. Proficiency in using computer systems and software. 6. Flexibility to adapt to changing priorities and deadlines.

Benefits: 1. Company-provided equipment for work. 2. Company transportation for business-related travel. 3. Travel and spending expenses covered by the company.

Working Environment: At Cisco, we thrive in an environment that embraces and navigates change seamlessly. As a Client Support Officer, you will be part of a dynamic team that values innovation and collaboration.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Cisco is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.