Client Support Representative

Job Description:

United States Steel is seeking a part-time Client Support Representative to join our team in London, England. As an Associate Level position, we are looking for someone with at least 2 years of experience in a customer service role. The ideal candidate will be energetic, motivated, and possess strong problem-solving and negotiation skills.

Responsibilities: - Serve as the primary point of contact for clients, providing exceptional customer service and resolving any issues or concerns in a timely manner. - Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our products and services. - Communicate effectively with internal teams to coordinate client requests and ensure a seamless experience. - Work closely with the sales team to identify new opportunities for upselling and cross-selling to existing clients. - Provide feedback to management on client trends and preferences to help improve products and services.

Requirements: - 2+ years of experience in a customer service role. - Energetic and motivated personality. - Strong problem-solving and negotiation skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team.

Benefits: - Profit sharing opportunities. - Free accommodation. - Free food provided during working hours.

Working Environment: Our team at United States Steel values building strong connections and treating colleagues like an extended family. We believe in collaboration and supporting each other to achieve our goals.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: United States Steel is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.