Client Support Representative - Work from home

Job Description:

We are seeking a Client Support Representative to join our team at Huntington Ingalls Industries in London, England. This is a part-time position that can be fulfilled from the comfort of your own home. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in client support.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and online chat. 2. Assist clients with inquiries, technical issues, and account maintenance. 3. Resolve client complaints in a professional and timely manner. 4. Collaborate with colleagues to ensure a seamless client experience. 5. Maintain accurate and up-to-date client records in the company database. 6. Stay informed about company products and services to effectively address client needs.

Requirements: 1. Adaptable and energetic personality traits to thrive in a fast-paced environment. 2. Strong critical thinking skills to solve complex client issues. 3. Excellent time management abilities to prioritize tasks effectively. 4. Must have a reliable internet connection and a quiet workspace at home. 5. Excellent communication skills, both written and verbal. 6. Ability to work independently and as part of a team. 7. Proficiency in Microsoft Office and CRM software is a plus.

Benefits: - Free food provided during working hours. - Dental insurance coverage for all employees. - Parental leave for new parents to care for their families. - Opportunities for professional development and advancement within the company.

Working Environment: At Huntington Ingalls Industries, we strive to cultivate a sense of ownership and responsibility at every level of the organization. We encourage open communication, collaboration, and a positive work culture where every team member is valued and respected.

Deadline to Apply: Please submit your application by May 6, 2024, to be considered for this position.

Equal Opportunity Statement: Huntington Ingalls Industries is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.