Client Support Specialist

Job Description:

We are looking for a reliable and adaptable Client Support Specialist to join our team at Nike in London. As an entry-level position, you will have the opportunity to gain valuable experience in customer service and support within a globally renowned company. The ideal candidate will have at least 1 year of experience in a customer-facing role and possess excellent planning and communication skills.

Responsibilities: - Providing exceptional customer support through various channels such as phone, email, and chat - Resolving customer inquiries and issues in a timely and efficient manner - Assisting clients with product information, order status, and returns - Collaborating with internal teams to ensure seamless customer experience - Maintaining accurate records of customer interactions and transactions - Participating in regular training sessions to stay updated on product knowledge and company policies

Requirements: - Minimum of 1 year of experience in a customer service or support role - Excellent communication skills both written and verbal - Strong planning and organizational skills - Ability to work in a fast-paced environment and adapt to change - Strong problem-solving abilities and a customer-centric mindset - A high school diploma or equivalent - Ability to work part-time hours

Benefits: - Life insurance - Joining Bonus - Paid Time Off (PTO)

Working Environment: At Nike, we thrive in an environment that embraces and navigates change seamlessly. As a Client Support Specialist, you will be part of a dynamic team that values innovation, collaboration, and growth. We provide a supportive work culture where you can excel in your career and make a positive impact on our customers.

Equal Opportunity Statement: Nike is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

Deadline to apply: 2024-04-17

Join us at Nike and be a part of a team that is dedicated to empowering athletes and inspiring innovation. Apply now to become our next Client Support Specialist in London!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.