Remote Client Support Specialist

Job Description:

Western & Southern Financial Group is seeking a dynamic Remote Client Support Specialist to join our team in London, England. This part-time entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in client support.

Responsibilities: - Provide exceptional customer service to clients over the phone and through email communication - Act as a liaison between clients and internal teams, ensuring all client inquiries and concerns are addressed in a timely manner - Assist clients with account management tasks, including updating personal information and processing transactions - Educate clients on company products and services, guiding them through the decision-making process - Collaborate with team members to continuously improve processes and enhance the overall client experience - Maintain accurate and detailed records of client interactions and resolutions

Requirements: - Dedication to providing outstanding client support - Passion for helping others and creating positive experiences - Strong emotional intelligence to empathize with clients and address their needs effectively - Excellent planning skills to prioritize tasks and meet deadlines in a fast-paced environment

Benefits: - Paid Time Off (PTO) to rest and recharge - Free food provided during work hours to keep you fueled and focused - Training and professional development opportunities to enhance your skills and advance your career

Working Environment: At Western & Southern Financial Group, we prioritize a culture of ongoing learning and development to support our employees in their personal and professional growth. You will have access to resources and support to continuously improve and succeed in your role.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Western & Southern Financial Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.