Client Support Specialist - Work from home

Job Description: Klarna, a leading financial technology company, is seeking a motivated and detail-oriented Client Support Specialist to join our team. This is a part-time, entry-level position that allows you to work from the comfort of your own home in London, England.

Responsibilities: - Provide excellent customer support to clients via phone, email, and chat - Troubleshoot and resolve client inquiries and issues in a timely manner - Maintain accurate records of interactions with clients in the company database - Collaborate with other team members to ensure customer satisfaction - Assist with training new team members on client support processes and procedures - Stay up-to-date on product knowledge and industry trends to better assist clients - Meet and exceed key performance indicators set by management

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Proficiency in Microsoft Office and CRM software - Ability to work independently and as part of a team - Driven and resilient personality traits - Strong planning and leadership skills - No prior experience required

Benefits: - Retirement plan - Dental insurance - Travel and spending expenses covered

Working Environment: At Klarna, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We value innovation, teamwork, and a commitment to customer satisfaction. As a Client Support Specialist, you will have the opportunity to grow and develop your skills in a supportive and dynamic work environment.

Deadline to Apply: May 16, 2024

Equal Opportunity Statement: Klarna is an equal opportunity employer and we welcome applicants from all backgrounds to apply for this position. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.