Client Support Specialist - Work from home

Job description:

Tenet Healthcare, a leading healthcare company, is seeking a part-time Client Support Specialist to work from home in London, England, UK. This position is at the Associate Level and requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Provide exceptional customer support to clients via phone, email, and chat - Assist clients with troubleshooting technical issues and provide solutions - Collaborate with internal teams to escalate and resolve complex client inquiries - Maintain accurate records of client interactions and follow up on any outstanding issues - Help clients navigate Tenet Healthcare's products and services - Participate in ongoing training to stay up to date on industry best practices - Adhere to company policies and procedures to ensure client satisfaction

Requirements: - Proven experience in customer service or client support roles - Strong communication skills and the ability to effectively convey information to clients - Proficiency in Microsoft Office and CRM software - Ability to work independently and manage workload effectively - Adaptable and confident when dealing with challenging situations - Presentation skills to effectively communicate with clients - Leadership skills to guide clients through complex issues

Benefits: - Paid sick leave - Remote work flexibility - Free food

Working environment: At Tenet Healthcare, we strive to inject a sense of joy and vibrancy into the work environment. We believe in creating a positive and inclusive workplace where all employees feel valued and motivated to excel.

Deadline to apply: 2024-05-24

Equal opportunity statement: Tenet Healthcare is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.