Client Support Specialist - Work from home

Job Description:

Square, a leading financial services company, is seeking a Client Support Specialist to join our team in London, England. This is a part-time, entry-level position that offers the opportunity to work from home. We are looking for a dedicated and adaptable individual who possesses strong soft skills in innovation and problem-solving.

As a Client Support Specialist, your responsibilities will include:

1. Providing exceptional customer service to clients via phone, email, and chat 2. Troubleshooting technical issues and resolving customer complaints 3. Assisting clients with account set-up and product inquiries 4. Collaborating with internal teams to escalate and resolve issues 5. Maintaining accurate and detailed records of client interactions 6. Identifying trends and providing feedback to improve our products and services

Requirements: - Strong communication skills - Ability to work independently and as part of a team - Excellent problem-solving abilities - Comfortable working in a fast-paced environment - Basic knowledge of financial services or technology is a plus

Benefits of working at Square include remote work flexibility, disability insurance, and parental leave. Our working environment is data-driven, where we leverage data to inform decisions and drive strategic initiatives.

If you are a motivated and customer-focused individual looking to start your career in client support, we encourage you to apply. The deadline to apply is June 29, 2024.

Equal Opportunity Statement: Square is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.