Remote Customer Care Representative

Job Description:

Booz Allen Hamilton Holding is seeking a passionate and motivated Remote Customer Care Representative to join our team in London, England. This is a part-time entry-level position with no required years of experience. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients remotely.

Responsibilities: - Answering customer inquiries via phone, email, and chat in a timely and professional manner - Resolving customer complaints and issues with efficiency and empathy - Providing product information and assistance to customers - Processing orders, returns, and exchanges - Maintaining accurate customer records and documentation - Collaborating with other team members to ensure customer satisfaction - Upholding company policies and procedures in all interactions - Seeking opportunities to upsell and cross-sell products and services

Requirements: - Passionate and motivated individual with a strong desire to help others - Excellent persuasion skills and the ability to think creatively to solve problems - Good communication skills and the ability to empathize with customers - High school diploma or equivalent - Basic computer skills and proficiency in Microsoft Office - Ability to work independently and as part of a team - Flexible schedule to work part-time hours

Benefits: - Disability insurance - Life insurance - Travel opportunities

Working Environment: At Booz Allen Hamilton Holding, we prioritize understanding and empathy in all interactions with our customers. We believe in creating a positive and supportive working environment where employees can thrive and grow in their careers.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Booz Allen Hamilton Holding is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, religion, disability, or any other protected classification.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.