Remote Customer Care Representative

As a Remote Customer Care Representative at UnitedHealth Group in London, England, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer care or a related field.

Responsibilities: - Answering incoming calls and emails from customers regarding inquiries, complaints, and feedback - Resolving customer issues in a timely and professional manner - Providing product information and assistance to customers - Maintaining accurate records of customer interactions and transactions - Collaborating with teams to improve customer service processes - Demonstrating a strong understanding of company products and services - Meeting key performance indicators related to customer satisfaction and response times

Requirements: - Demonstrated experience in customer service or a related field - Ability to work independently and be resourceful in problem-solving - Attention to detail and strong presentation skills - Excellent communication skills, both verbal and written - Proficiency in using customer service software and systems - Flexibility to work part-time hours, including evenings and weekends - Must have a quiet home office with high-speed internet connection - Must reside in or near London, England

Benefits: - Retirement plan - Company-provided equipment - Joining bonus

Working Environment: UnitedHealth Group thrives in an environment that embraces and navigates change seamlessly. As a Remote Customer Care Representative, you will be part of a dynamic team that values innovation and continuous improvement.

Equal Opportunity Statement: UnitedHealth Group is an equal opportunity employer and strives to create a diverse and inclusive workplace for all employees.

Deadline to Apply: July 4, 2024

Don't miss this opportunity to join a leading healthcare company and make a difference in the lives of our customers. Apply now to become a Remote Customer Care Representative at UnitedHealth Group in London, England.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.