Remote Customer Care Representative

Job Description:

United Technologies is seeking a Remote Customer Care Representative to join our dynamic team in London, England. This part-time position at the Associate Level requires at least 2 years of experience in customer service. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.

Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Assisting customers in navigating our products and services, troubleshooting technical issues, and providing product recommendations. 3. Documenting customer interactions and maintaining accurate records in our database. 4. Collaborating with other team members to ensure a seamless customer experience. 5. Identifying trends in customer inquiries and providing feedback to improve our products and services. 6. Adhering to company policies and procedures to ensure compliance and confidentiality.

Requirements: 1. Hardworking and resourceful mindset to tackle challenging customer inquiries. 2. Adaptability to work in a fast-paced environment and handle multiple tasks simultaneously. 3. Excellent cooperation skills to collaborate with team members and achieve common goals. 4. Excellent communication skills, both written and verbal. 5. Proficiency in using customer service software and tools. 6. Ability to work independently and prioritize tasks effectively.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Dental insurance coverage for all employees. 3. Company-provided transportation for commuting to and from work.

Working Environment: At United Technologies, we leverage data to inform decisions and drive strategic initiatives. As a Remote Customer Care Representative, you will have access to valuable customer data to provide personalized and efficient service to our clients.

Equal Opportunity Statement: United Technologies is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

Deadline to apply: July 14, 2024

If you meet the requirements and are interested in joining our team as a Remote Customer Care Representative, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team at United Technologies.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.