Customer Care Specialist

Job Description:

American Family Insurance Group is seeking a part-time Customer Care Specialist to join our team in London, England. This entry-level position requires at least 1 year of experience in customer service. We are looking for a confident and reliable individual with strong project management skills and the ability to work well in a team environment.

Responsibilities: - Provide exceptional customer service to clients, addressing their inquiries and resolving any issues in a timely and professional manner - Collaborate with internal teams to ensure smooth communication and coordination of customer care initiatives - Maintain accurate records of customer interactions and transactions - Identify opportunities to improve the customer experience and contribute to process improvements - Assist with other administrative tasks and projects as needed

Requirements: - 1 year of experience in customer service or a related field - Excellent communication skills and a customer-centric approach - Strong project management skills and ability to multitask effectively - Ability to work well in a team environment and collaborate with colleagues - Confident and reliable personality traits - Soft skills in project management and teamwork - Must be a resident of London, England, UK

Benefits: - Life insurance - Company transportation - Dental insurance

Working Environment: At American Family Insurance Group, we prioritize employee well-being through health and wellness initiatives. Our goal is to create a supportive and inclusive work environment where all team members can thrive.

Deadline to Apply: April 17, 2024

Equal Opportunity Statement: American Family Insurance Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.