Customer Service Assistant

Job Description:

Dick's Sporting Goods in London, UK is seeking a part-time Customer Service Assistant to join our team at the Associate Level. The ideal candidate for this role will have a minimum of 2 years of experience in a customer service or retail environment. We are looking for someone who is resilient and resourceful, with strong soft skills in analysis and project management.

Responsibilities: - Provide exceptional customer service by helping customers with inquiries, purchases, and returns - Assist customers in finding the right products and providing information about our products and services - Process transactions accurately and efficiently using our point-of-sale system - Handle and resolve customer complaints or issues in a professional and timely manner - Maintain a clean and organized work environment - Collaborate with team members to achieve sales goals and deliver exceptional customer experiences - Assist with inventory management and restocking shelves as needed

Requirements: - Minimum of 2 years of experience in a customer service or retail environment - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Basic computer skills and familiarity with point-of-sale systems - Resilient and resourceful personality traits - Soft skills in analysis and project management - Availability to work flexible hours, including evenings and weekends

Benefits: - Medical coverage - Free food - Paid overtime

Working Environment: At Dick's Sporting Goods, we have a strong focus on exceeding customer expectations and delivering delight. Our team members are dedicated to providing exceptional customer service and creating a positive shopping experience for all of our customers.

Deadline to apply: May 2, 2024

Equal Opportunity Statement: Dick's Sporting Goods is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other basis protected by law. We are committed to creating a diverse and inclusive workplace where all team members are given equal opportunities for advancement and growth.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.