Remote Customer Service Assistant

Job Description:

We are looking for a Remote Customer Service Assistant to join our team at Oracle in London, England, UK. As a part-time Associate Level position, you will be responsible for providing exceptional customer service to our clients while working remotely. This role requires 4 years of experience in customer service and the ability to work independently.

Responsibilities: 1. Respond to customer inquiries via email, phone, or online chat promptly and professionally. 2. Resolve customer issues and complaints in a timely and efficient manner. 3. Assist customers with product information, troubleshooting, and orders. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Stay up-to-date on product knowledge and company policies.

Requirements: 1. Strong communication skills and attention to detail. 2. Ability to work independently and meet deadlines. 3. 4 years of experience in customer service. 4. Driven and hardworking personality traits. 5. Proficiency in Microsoft Office and customer service software. 6. High school diploma or equivalent.

Benefits: - Dental insurance - Travel opportunities - Medical coverage

Working Environment: At Oracle, we promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where everyone has the opportunity to succeed.

Deadline to apply: 2024-05-15

Equal Opportunity Statement: Oracle is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.