Customer Service Assistant - Work from home

We are currently seeking a Customer Service Assistant to join our team at Rockwell Collins. This is a part-time, entry-level position that allows you to work from the comfort of your own home in London, England, UK.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a prompt and professional manner - Assisting customers with product information, order processing, and issue resolution - Maintaining accurate records of customer interactions and transactions - Collaborating with other team members to ensure excellent customer service delivery - Identifying and escalating priority issues to the appropriate team members

Requirements: - 1 year of customer service experience preferred - Excellent communication skills - Strong negotiation skills - Ability to work independently and in a team environment - Resilient and adaptable to change - Proficient in using customer service software and Microsoft Office Suite

Personality traits: - Independent - Resilient

Soft skills: - Negotiation - Communication

Benefits: - Dental insurance - Profit sharing - Paid sick leave

Working environment: At Rockwell Collins, we encourage a culture of ongoing learning and development for personal and professional growth. We believe in providing our employees with opportunities to develop their skills and advance their careers.

Deadline to apply: 2024-05-16

Equal opportunity statement: Rockwell Collins is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.