£2,900 - 3,800 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Comcast is seeking a part-time Customer Service Associate to join our team in London, England, UK. As an Associate Level role, the ideal candidate should have at least 3 years of experience in customer service. This position requires a motivated and hardworking individual who possesses strong negotiation and analysis skills.
Responsibilities: 1. Handle customer inquiries and complaints via phone, email, or in-person. 2. Provide information about products and services, process orders, and resolve customer issues. 3. Maintain a high level of professionalism and customer service at all times. 4. Collaborate with other team members to ensure customer satisfaction and retention. 5. Utilize CRM software to log interactions and update customer information. 6. Meet or exceed performance goals in areas such as call volume, resolution time, and customer satisfaction. 7. Stay up-to-date on product knowledge and company policies to better assist customers.
Requirements: 1. 3 years of customer service experience. 2. Excellent communication and interpersonal skills. 3. Strong problem-solving abilities. 4. Ability to work in a fast-paced environment. 5. Proficiency in Microsoft Office and CRM software. 6. High school diploma or equivalent.
Benefits: 1. Employee discounts on products and services. 2. Parental leave for eligible employees. 3. Free food provided during work hours. 4. Opportunities for career growth and development.
Working Environment: At Comcast, we value building strong connections and treating colleagues like an extended family. Our team-oriented culture encourages collaboration, communication, and support.
Deadline to apply: 2024-05-29
Equal Opportunity Statement: Comcast is an equal opportunity employer and welcomes candidates from all backgrounds. We do not discriminate on the basis of race, gender, age, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment.
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