Customer Service Officer

Job Description:

We are looking for a motivated and dedicated Customer Service Officer to join our team at 3M in London, England, UK. As a part-time Associate Level position, the Customer Service Officer will play a crucial role in supporting our customers and ensuring their satisfaction. The ideal candidate should have at least 2 years of experience in a customer service role and possess the personality traits of being driven and independent.

Responsibilities: - Handling customer inquiries and resolving issues in a timely and professional manner - Processing orders and managing customer accounts - Providing product information and recommendations to customers - Collaborating with other departments to ensure smooth customer interactions - Maintaining accurate records of customer interactions and transactions - Continuously seeking ways to improve the customer experience

Requirements: - 2 years of experience in a customer service role - Strong communication and interpersonal skills - Ability to prioritize and manage time effectively - Team player with a positive attitude - Driven and independent work ethic

Benefits: - Training & professional development opportunities - Free accommodation for part-time employees - Company equipment provided for work purposes

Working Environment: At 3M, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We encourage our employees to think outside the box, take initiative, and bring fresh ideas to the table. Our goal is to create a dynamic and innovative work environment where everyone can thrive and succeed.

Equal Opportunity Statement: 3M is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to apply: 2024-06-26

Join us at 3M and help us deliver exceptional customer service while growing your skills and advancing your career! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.