Remote Customer Service Officer

Job Description: Exxon Mobil is seeking a Remote Customer Service Officer to join our team in London, England. This part-time position at the Associate Level requires a minimum of 2 years of experience in customer service. We are looking for a driven and energetic individual with excellent persuasion and people management skills.

Responsibilities: 1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Resolving customer complaints and issues to ensure customer satisfaction. 3. Providing product information and recommendations to customers. 4. Managing customer accounts and processing orders. 5. Collaborating with other departments to address customer needs effectively. 6. Keeping accurate records of customer interactions and transactions.

Requirements: 1. 2+ years of experience in customer service. 2. Strong communication and interpersonal skills. 3. Ability to multitask and prioritize work effectively. 4. Proficiency in Microsoft Office and CRM software. 5. Ability to work independently and as part of a team. 6. High school diploma or equivalent required.

Benefits: 1. Free food provided during work hours. 2. Remote work flexibility. 3. Company transportation available for commuting. 4. Opportunities for professional growth and development.

Working Environment: At Exxon Mobil, we empower our employees to take ownership and make impactful decisions. We foster a collaborative and inclusive work environment where each team member is valued for their contributions.

Equal Opportunity Statement: Exxon Mobil is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities for all individuals regardless of their race, gender, age, religion, sexual orientation, or disability.

Deadline to Apply: Interested candidates are encouraged to apply by July 13, 2024. Don't miss the opportunity to join our dynamic team and make a difference in customer service at Exxon Mobil. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.