Remote Customer Service Representative

Job Description:

We are looking for a Remote Customer Service Representative to join our team at Marsh & McLennan, located in London, England, UK. This is a part-time position at the entry level, perfect for those looking to gain experience in the industry.

Responsibilities: - Engage with customers via phone, email, and chat to provide exceptional customer service and resolve any issues they may have - Maintain a high level of professionalism and empathy when interacting with customers - Keep detailed records of customer interactions and transactions - Collaborate with team members to ensure customer satisfaction and proper resolution of issues - Stay up to date on company products and services to effectively assist customers - Follow company policies and procedures to ensure consistency in customer interactions

Requirements: - Strong motivation and drive to excel in a customer service role - Demonstrated leadership skills and emotional intelligence - Excellent communication skills, both written and verbal - Ability to work independently and in a team environment - Basic computer skills and proficiency in Microsoft Office programs

Personality traits: motivated, driven Soft skills: leadership, emotional intelligence

Benefits: - Free accommodation - Parental leave - Medical coverage

Working environment: - We encourage a spirit of exploration and taking calculated risks for growth.

Equal Opportunity Statement: Marsh & McLennan is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse team and welcome all qualified candidates to apply.

Deadline to apply: 2024-06-23

Join us at Marsh & McLennan and be a part of a team dedicated to providing exceptional customer service in a supportive and growth-oriented environment. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.