Customer Service Representative

Job Description: Yum Brands is seeking a part-time Customer Service Representative to join our team in London, England, UK. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.

Responsibilities: - Answering customer inquiries via phone, email, and chat in a timely and professional manner - Resolving customer complaints and issues effectively and efficiently - Processing orders and payments accurately - Providing product information and recommendations to customers - Maintaining customer records and updating information as needed - Collaborating with other teams to ensure a seamless customer experience - Identifying opportunities for process improvement and customer satisfaction enhancement - Adhering to company policies and procedures at all times

Requirements: - 4 years of experience in customer service or a related field - Resourceful and motivated individual with a strong work ethic - Excellent communication and interpersonal skills - Strong negotiation skills and adaptability to different customer needs - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required, bachelor's degree preferred

Benefits: - Free food and drinks - Gym membership - Travel and spending expenses - Opportunities for career growth and development - Dynamic and collaborative working environment that encourages curiosity and innovation

Deadline to apply: June 26, 2024

Equal opportunity statement: Yum Brands is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.