Customer Service Representative - Work from home

Job Description:

Merck is seeking a motivated and energetic Customer Service Representative to join our team in London, England. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and efficient manner.

Responsibilities: - Answering incoming calls and responding to customer inquiries - Providing product information and assistance with placing orders - Resolving customer complaints and issues in a professional and friendly manner - Following up with customers to ensure satisfaction - Utilizing critical thinking skills to troubleshoot and problem solve - Collaborating with team members to achieve department goals

Requirements: - 1 year of experience in customer service or a related field - Energetic and hardworking personality - Strong leadership and critical thinking skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software applications

Benefits: - Paid Time Off (PTO) - Medical coverage - Paid overtime - Opportunities for advancement and professional development

Working Environment: At Merck, we foster an environment where technology is harnessed to drive innovation and efficiency. Our remote work setup allows employees to work flexibly while still maintaining high standards of performance and collaboration.

Deadline to Apply: Please submit your application by June 28, 2024.

Equal Opportunity Statement: Merck is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.