Customer Service Representative - Work from home

Qualcomm is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. This is a part-time, work from home position based in London, England, UK, with an entry-level seniority level and a requirement of at least 1 year of experience in customer service.

Responsibilities: - Handle customer inquiries and complaints via phone, email, or chat in a professional and efficient manner - Provide product and service information to customers - Process orders, returns, and exchanges - Maintain thorough and accurate customer records - Assist with resolving customer issues and escalations - Collaborate with other team members and departments to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies

Requirements: - Resilient and confident personality traits - Strong planning and leadership skills - Excellent communication and problem-solving abilities - Proficient in using customer service software and platforms - Ability to work independently and manage time effectively - High school diploma or equivalent

Benefits: - Company-provided equipment - Retirement plan options - Dental insurance coverage - Opportunities to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Qualcomm is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.

If you possess the required experience and skills, and are interested in joining the Qualcomm team as a Customer Service Representative, please apply by the deadline of July 15, 2024. We look forward to reviewing your application and potentially welcoming you to our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.