Customer Service Specialist

Job Description:

Kroger is seeking a part-time Customer Service Specialist to join our team in London, England. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met efficiently and effectively.

Responsibilities: - Greet customers and provide assistance with inquiries, purchases, and product recommendations - Handle customer complaints and resolve issues in a timely and professional manner - Process returns and exchanges according to company policies - Maintain a clean and organized work environment - Collaborate with team members to meet sales goals and provide a positive shopping experience for customers - Stay up to date on product knowledge and promotions - Assist with inventory management and restocking products as needed

Requirements: - 4 years of experience in a customer service role - Energetic and adaptable personality traits - Strong problem-solving skills and ability to think quickly on your feet - Excellent time management skills and ability to multitask in a fast-paced environment - Ability to work well in a team and communicate effectively with customers and colleagues - High school diploma or equivalent

Benefits: - Dental insurance - Medical coverage - Parental leave

Working Environment: At Kroger, we are a company that transcends borders, promoting collaboration on a global scale. Our team is diverse and inclusive, allowing for growth and opportunity for all employees. We foster a supportive and positive work environment where teamwork and customer satisfaction are our top priorities.

Deadline to apply: 2024-05-08

Equal Opportunity Statement: Kroger is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.