Customer Success Associate

Job Description:

As a Customer Success Associate at Disney in London, England, UK, you will play a crucial role in ensuring the satisfaction and success of our valued customers. This part-time, entry-level position requires at least 1 year of experience and is perfect for individuals who are reliable, confident, excellent communicators, and have a creative mindset.

Responsibilities: - Serve as the main point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and professional manner - Build strong relationships with customers to understand their needs and provide personalized solutions - Collaborate with internal teams to ensure a seamless customer experience and resolve escalated issues - Proactively identify opportunities to enhance customer satisfaction and retention - Gather and analyze customer feedback to drive product and service improvements - Assist in the development and implementation of customer success strategies and initiatives - Contribute to corporate social responsibility initiatives to give back to the community

Requirements: - 1+ year of experience in customer service or a related field - Strong communication skills, both verbal and written - Creative problem-solving abilities - Reliable and able to work independently - Confident and able to engage with customers effectively - Willingness to work part-time in London, England, UK

Benefits: - Profit sharing opportunities - Relocation allowance for qualified candidates - Gym membership - Opportunity to contribute to corporate social responsibility initiatives

Working Environment: At Disney, we believe in giving back to the community through various corporate social responsibility initiatives. As a Customer Success Associate, you will have the opportunity to participate in these meaningful activities and make a positive impact.

Deadline to apply: 2024-07-15

Equal Opportunity Statement: Disney is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome all qualified applicants, regardless of race, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.