Customer Support Officer

Job Description:

Home Depot is seeking a part-time Customer Support Officer to join our team in London, England. As a Customer Support Officer, you will be responsible for providing exceptional customer service to our valued clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Respond to customer inquiries and resolve issues via phone, email, or in-person - Build and maintain strong relationships with customers to ensure their satisfaction and loyalty - Assist customers with product inquiries, order processing, and returns - Collaborate with other departments to address customer concerns and provide feedback for improvement - Maintain accurate customer records and documentation - Provide feedback on customer trends and preferences to help improve products and services - Act as a liaison between customers and the company to ensure a positive customer experience

Requirements: - 2 years of experience in customer service or a related field - Resilient and confident personality traits - Strong cooperation and people management skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Knowledge of customer service best practices and techniques - Proficiency in using technology and software systems to support customer interactions - Flexibility to work varying shifts, including evenings and weekends - Must be eligible to work in the UK

Benefits: - Visa sponsorship for eligible candidates - Vision insurance for all employees - Employee discounts on Home Depot products and services

Working Environment: At Home Depot, we provide an environment where technology is harnessed to drive innovation and efficiency. You will have access to the latest tools and resources to support your role and contribute to the success of our customer support team.

Equal Opportunity Statement: Home Depot is an equal opportunity employer and strives to create a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to Apply: May 29, 2024

Join our team at Home Depot and be a part of a dynamic and customer-focused organization dedicated to providing excellent service to our valued customers. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.