Remote Customer Support Officer

Job Description:

Cameron International is seeking a part-time Remote Customer Support Officer to join our team in London, England. As an entry-level position, we are looking for a candidate with at least 1 year of experience in customer support. The ideal candidate will be energetic, resourceful, and possess strong negotiation and cooperation skills.

Responsibilities: - Provide remote customer support via phone, email, and chat to customers inquiring about our products and services - Assist customers with troubleshooting technical issues and provide solutions in a timely and efficient manner - Work closely with our sales team to ensure customer satisfaction and retention - Collaborate with colleagues worldwide to share best practices and foster a global village mentality - Maintain accurate records of customer interactions and follow-up as needed - Participate in training sessions to stay up-to-date on product knowledge and customer service best practices

Requirements: - 1 year of experience in customer support - Excellent communication skills, both written and verbal - Strong problem-solving and decision-making abilities - Ability to work independently and prioritize tasks effectively - Energetic and resourceful personality - Negotiation and cooperation skills - Experience working remotely or in a virtual team environment is a plus

Benefits: - Remote work flexibility - Gym membership - Parental leave

Equal Opportunity Statement: Cameron International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace where all employees feel valued and empowered to contribute their best work.

Deadline to apply: 2024-06-29

If you meet the qualifications and are looking to join a dynamic and supportive team, we encourage you to apply to become our next Remote Customer Support Officer at Cameron International.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.