Job Description:
Accenture is seeking a dedicated and confident Customer Support Officer to join our team in London, England, UK. This is a part-time entry-level position ideal for individuals with no prior experience who are looking to kickstart their career in customer support.
Responsibilities: 1. Address customer inquiries and resolve issues in a professional and timely manner. 2. Ensure customer satisfaction by providing excellent service and support. 3. Collaborate with other team members to improve processes and procedures. 4. Maintain accurate records of customer interactions and transactions. 5. Assist with general administrative tasks as needed.
Requirements: 1. Excellent communication skills and a strong customer service orientation. 2. Ability to work effectively in a team environment. 3. Strong analytical skills and the ability to problem-solve effectively. 4. Must be detail-oriented and organized. 5. Strong leadership skills and a willingness to learn and grow in the role.
Personal Traits: Dedicated, confident Soft Skills: Leadership, analysis
Benefits: 1. Life insurance coverage. 2. Medical coverage. 3. Free food provided in the workplace.
Working Environment: At Accenture, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and work together to create a positive and supportive environment for all employees.
Equal Opportunity Statement: Accenture is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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