£2,000 - 2,950 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
MGM Resorts International is seeking a part-time Customer Support Representative to join our team in London, England. As an Entry Level position, no prior experience is required, making this a great opportunity for individuals looking to kickstart their career in customer service.
Responsibilities: - Provide exceptional customer support via phone, email, and chat, addressing inquiries, troubleshooting issues, and resolving complaints in a timely manner - Assist customers with booking reservations, upgrading services, and processing payments - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies to effectively assist customers
Requirements: - High school diploma or equivalent - Excellent communication skills, both verbal and written - Ability to work independently and prioritize tasks effectively - Reliable and punctual - Strong negotiation and persuasion skills - Proficiency in Microsoft Office suite - Knowledge of customer service principles and practices
Personality Traits: - Independent - Reliable
Soft Skills: - Negotiation - Persuasion
Benefits: - Paid sick leave - Retirement plan - Disability insurance
Working Environment: At MGM Resorts International, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and strive to create a supportive and inclusive work environment for all team members.
Deadline to Apply: Please submit your application by July 15, 2024.
Equal Opportunity Statement: MGM Resorts International is an equal opportunity employer and is committed to providing an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
How to apply:
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