Customer Support Specialist

Job Description:

Intel is seeking a part-time Customer Support Specialist to join our team in London, England. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer support roles. The successful candidate will be resourceful, reliable, possess strong project management skills, and be a team player.

Responsibilities: - Provide excellent customer support via phone, email, and chat channels - Troubleshoot and resolve customer inquiries and technical issues - Document and track customer interactions in our CRM system - Coordinate with other departments to resolve customer issues - Assist in the development of customer support training materials - Contribute to continuous improvement initiatives within the customer support team - Collaborate with colleagues worldwide to ensure a seamless customer experience

Requirements: - Minimum of 2 years of experience in customer support roles - Excellent communication skills and ability to empathize with customers - Strong project management skills and ability to prioritize tasks effectively - Ability to work well in a team environment and collaborate with colleagues globally - Proficiency with CRM systems and Microsoft Office Suite - Bachelor's degree in a related field is preferred

Benefits: - Medical coverage - Company equipment provided - Company transportation for work-related travel

Working Environment: You will be part of a global team, collaborating with colleagues from different countries and time zones. Our working environment fosters a global village mentality, where teamwork and collaboration are key to our success.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Intel is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, disability, or nationality.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.