Customer Support Specialist - Work from home

Job Description:

Insight Enterprises is seeking a talented and enthusiastic Customer Support Specialist to join our team in London, England. This is a part-time, entry-level position that offers the flexibility of working from home.

As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your main duties will include answering customer inquiries via phone, email, and chat, resolving customer issues in a timely and professional manner, and ensuring customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and following up on customer requests.

We are looking for candidates who are resilient and adaptable, with excellent communication skills and a strong ability to analyze and solve problems. The ideal candidate will have a positive attitude, a passion for customer service, and the ability to work independently.

Responsibilities: - Provide exceptional customer service and support to clients - Answer customer inquiries via phone, email, and chat - Resolve customer issues in a timely and professional manner - Maintain accurate records of customer interactions - Follow up on customer requests to ensure satisfaction - Collaborate with team members to provide a seamless customer experience

Requirements: - Excellent communication skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Resilient and adaptable personality - Must be able to work from home - High school diploma or equivalent

Benefits: - Joining Bonus - Training & professional development opportunities - Dental insurance

Working Environment: At Insight Enterprises, we strive to spark creativity and motivation in an environment that inspires greatness. We encourage our employees to think outside the box and take initiative to drive success.

Equal Opportunity Statement: Insight Enterprises is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.