Live Chat Assistant

As a Live Chat Assistant at National Oilwell Varco in London, England, UK, you will be responsible for providing excellent customer service and support through online live chat interactions. This role is part-time and entry-level, making it perfect for individuals looking to gain experience in a dynamic and fast-paced environment.

Responsibilities: 1. Engage with customers through live chat to resolve inquiries, provide guidance, and troubleshoot issues. 2. Utilize resources and knowledge base to efficiently assist customers with product information, pricing, and technical support. 3. Work collaboratively with team members to ensure a seamless customer experience. 4. Identify opportunities to improve customer satisfaction and escalate issues as needed. 5. Maintain professionalism and positive rapport with customers at all times.

Requirements: 1. Strong communication skills and ability to multitask in a fast-paced environment. 2. Independent and resourceful, with the ability to work efficiently with minimal supervision. 3. Creativity and problem-solving skills to address customer needs effectively. 4. Basic proficiency in computer systems and software applications. 5. A positive attitude and willingness to learn and grow in a dynamic industry.

Benefits: 1. Remote work flexibility to accommodate personal schedules. 2. Paid Time Off (PTO) to promote work-life balance. 3. Parental leave for those who may need to take time off for family responsibilities. 4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement: National Oilwell Varco is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

If you are a motivated individual with a passion for customer service and are looking to start your career in a supportive and dynamic environment, apply now to join our team as a Live Chat Assistant. The deadline to apply is June 3, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.