Remote Live Chat Assistant

Job Description:

We are looking for a Remote Live Chat Assistant to join our team at CDW in London, England, UK. As a part-time entry-level position, this role is perfect for someone who is reliable, confident, adaptable, and excels in people management.

Responsibilities: - Responding to customer inquiries via live chat in a timely and professional manner - Providing accurate information about products and services - Offering solutions to customer issues and concerns - Escalating complex issues to the appropriate department - Building rapport with customers to enhance their experience - Collaborating with team members to ensure consistency in customer service

Requirements: - Excellent written communication skills - Ability to multitask and prioritize effectively - Strong problem-solving skills - Proficiency in using chat technology and customer service software - Willingness to undergo training and professional development - Must have the ability to work independently and as part of a team - Must be eligible for parental leave and visa sponsorship

Benefits: - Training & professional development opportunities - Parental leave options - Visa sponsorship available - Opportunity to build strong connections and treat colleagues like an extended family

Equal Opportunity Statement: CDW is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 4, 2024

Join our team at CDW and be a part of a supportive and collaborative working environment where your skills and contributions are valued. Apply now to become a Remote Live Chat Assistant with us!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.