Live Chat Assistant - Work from home

Job Description:

Lennar, a leading real estate development company, is seeking a passionate and motivated Live Chat Assistant to join our team. This is a part-time position that allows you to work from the comfort of your own home. As a Live Chat Assistant, you will be responsible for providing excellent customer service and support through live chat interactions with our clients.

Responsibilities: - Responding to customer inquiries and providing assistance in a timely manner through live chat - Guiding customers through the sales process and answering any questions they may have - Understanding and communicating information about our properties and services accurately - Following up with customers to ensure their needs have been met and provide any additional support as needed - Collaborating with other team members to optimize the customer experience and drive sales

Requirements: - 2 years of experience in customer service or a related field - Strong communication skills and the ability to interact effectively with customers - Strategic planning capabilities to handle multiple tasks and prioritize accordingly - Proven ability to work independently and maintain productivity while working from home - Passion for providing excellent customer service and a motivated attitude to succeed in a dynamic environment

Personality Traits: Passionate, motivated Soft Skills: Strategic planning, communication

Benefits: - Travel opportunities to visit our various properties and communities - Travel and spending expenses covered by the company - Ongoing training and professional development opportunities to enhance your skills and career growth

Working Environment: At Lennar, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to providing exceptional service and support to our customers, and we value collaboration and innovation in everything we do.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Lennar is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.