Online Account Support Assistant

CH2M Hill is seeking a part-time Online Account Support Assistant to join our team in London, England. As an Associate Level position, we are looking for someone with a minimum of 4 years of experience in a similar role. The ideal candidate will be resilient and resourceful, with strong decision-making and time management skills.

Responsibilities: - Provide support to online account holders, addressing any technical or account-related issues - Assist with account setup, maintenance, and troubleshooting - Monitor and respond to customer inquiries and feedback - Collaborate with internal teams to address customer needs and improve overall user experience - Assist with data analysis and reporting as needed - Stay up-to-date on industry trends and best practices in online account management

Requirements: - 4+ years of experience in a similar role - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and online account management platforms

Benefits: - Dental insurance - Life insurance - Travel & spending expenses - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: CH2M Hill is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: May 16, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.