Online Account Support Associate

salary Salary :

£1,800 - 2,800 monthly

icon building Company : Terex
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants



Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in the UK

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Online Account Support Associate

Job Description:

Terex is seeking a diligent and driven Online Account Support Associate to join our team in London, England. This part-time position offers entry-level opportunities for individuals with at least 1 year of experience in a similar role. As an Online Account Support Associate, you will be responsible for providing top-notch support to our online account holders, ensuring a seamless and positive experience for our customers.

Responsibilities: 1. Respond to customer inquiries and issues promptly and professionally via email, chat, and phone. 2. Assist customers with account setup, login issues, billing inquiries, and other account-related concerns. 3. Troubleshoot technical issues and escalate to the appropriate team when necessary. 4. Monitor account activity and identify any irregularities or potential fraud. 5. Collaborate with our sales and marketing teams to promote new products and services to existing account holders. 6. Maintain accurate and up-to-date records of customer interactions and account information.

Requirements: 1. Reliable and independent individual who can work efficiently with minimal supervision. 2. Strong decision-making skills and the ability to think strategically to resolve customer issues. 3. Excellent communication skills, both written and verbal. 4. Proficiency in Microsoft Office Suite and experience with CRM software preferred. 5. Previous experience in customer service or online account support is a plus. 6. Must be able to work flexible hours and adapt to changing priorities.

Benefits: 1. Life insurance coverage for all employees. 2. Company transportation provided for commuting employees. 3. Company-provided equipment needed for the job.

Working Environment: At Terex, we believe in giving back to the community through corporate social responsibility initiatives. As an Online Account Support Associate, you will have the opportunity to participate in various volunteering and charitable activities to support local communities and make a positive impact.

Equal Opportunity Statement: Terex is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, or any other protected category under applicable law. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to creating a diverse and inclusive workplace where every individual feels valued and respected.

Deadline to apply: July 5, 2024

If you meet the requirements and are ready to embark on a rewarding career with Terex, apply now to join our dynamic team as an Online Account Support Associate!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Online Account Support Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UK

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast! Find the best jobs in the UK, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.