Online Account Support Specialist

Job Description:

ConAgra Foods is seeking a part-time Online Account Support Specialist to join our team in London, England. This entry-level position is perfect for individuals who are resilient and dedicated, with a creative mindset and high emotional intelligence. As an Online Account Support Specialist, you will be responsible for providing support to online account management teams, assisting with account setup, troubleshooting technical issues, and ensuring customer satisfaction.

Responsibilities: 1. Assist with the setup and maintenance of online accounts for customers. 2. Provide technical support to online account management teams. 3. Troubleshoot any technical issues that may arise with online accounts. 4. Communicate effectively with customers to ensure their needs are met and issues are resolved in a timely manner. 5. Collaborate with internal teams to improve online account processes and procedures. 6. Maintain accurate records of customer interactions and resolutions.

Requirements: 1. No prior experience required, but a willingness to learn and grow in the role. 2. Resilient and dedicated attitude towards work. 3. Creative problem-solving skills. 4. High emotional intelligence and ability to empathize with customers. 5. Strong communication and interpersonal skills. 6. Ability to work independently and as part of a team. 7. Proficiency in Microsoft Office and other basic computer skills.

Benefits: 1. Medical coverage for part-time employees. 2. Company-provided equipment for work. 3. Life insurance coverage. 4. Opportunity to unleash creativity in a setting that celebrates and nurtures innovation.

Equal Opportunity Statement: ConAgra Foods is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: June 28, 2024

If you are a motivated individual with a passion for customer support and technology, we encourage you to apply for the Online Account Support Specialist position at ConAgra Foods in London, UK. Join us in shaping the future of online account management!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.