Online Call Center Associate

Job Description:

Bed Bath & Beyond is seeking a confident and resourceful Online Call Center Associate to join our team in London, England. As an Entry Level position, no prior experience is necessary, but a willingness to learn and grow within the company is essential. This part-time role offers a great opportunity for individuals looking to develop their skills in a fast-paced customer service environment.

Responsibilities: - Answering incoming calls and responding to customer inquiries in a professional and friendly manner - Assisting customers with placing orders, tracking shipments, and resolving any issues or complaints - Providing product information and recommendations to customers - Utilizing effective communication and problem-solving skills to ensure customer satisfaction - Collaborating with team members to meet performance goals and KPIs - Maintaining accurate records of customer interactions and transactions

Requirements: - Strong interpersonal skills and emotional intelligence to effectively communicate with customers - Excellent planning and organizational skills to manage multiple tasks simultaneously - Ability to work well in a team environment and adapt to changing priorities - Proficiency in using computer systems and software applications - Availability to work flexible hours, including evenings and weekends - Must be legally authorized to work in the UK

Benefits: - Employee discounts on Bed Bath & Beyond products - Medical coverage for part-time employees - Company transportation provided for shifts during off-peak hours - Opportunities for unlimited personal and professional growth within the company

Equal Opportunity Statement: Bed Bath & Beyond is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Deadline to apply: July 14, 2024

If you are a motivated individual with a passion for customer service and a desire to grow in a dynamic company, we encourage you to apply for the Online Call Center Associate position at Bed Bath & Beyond in London, England. Join our team and be a part of a supportive and rewarding working environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.