Online Client Relations Assistant

Job Description:

PulteGroup, a leading home construction company in London, England, is seeking a part-time Online Client Relations Assistant to join our team. This entry-level position is perfect for individuals with at least 1 year of experience looking to gain valuable experience in client relations.

Responsibilities: 1. Assist in managing online client inquiries and communications through various platforms. 2. Address client concerns and issues in a timely and professional manner. 3. Work closely with the Client Relations Manager to ensure customer satisfaction. 4. Maintain accurate records of client interactions and feedback. 5. Collaborate with other departments to improve the overall client experience. 6. Stay up-to-date on industry trends and best practices in client relations. 7. Assist in the development and implementation of client retention strategies.

Requirements: 1. Confident and passionate individual who is dedicated to providing excellent customer service. 2. Strong attention to detail and problem-solving skills. 3. Excellent communication skills, both written and verbal. 4. Ability to work independently and as part of a team. 5. Proficient in Microsoft Office and online communication tools. 6. Ability to multitask and prioritize tasks effectively.

Benefits: 1. Paid overtime opportunities. 2. Profit-sharing opportunities. 3. Dental insurance coverage.

Working Environment: At PulteGroup, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration and teamwork to achieve our goals.

Equal Opportunity Statement: PulteGroup is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other protected status.

Deadline to apply: July 6, 2024

If you meet the requirements and are excited to join a dynamic team in the home construction industry, we encourage you to apply for the Online Client Relations Assistant position at PulteGroup in London, England, UK.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.