Online Client Relations Manager

Job Description:

Walt Disney is seeking a dedicated and resourceful Online Client Relations Manager to join our team in London, England. As the Online Client Relations Manager, you will be responsible for managing and maintaining relationships with our online clients to ensure a positive experience and drive customer satisfaction. This is a part-time position at the Associate Level, requiring 5 years of experience in client relations.

Responsibilities: - Develop and implement strategies to engage with online clients and build strong relationships - Monitor online client feedback and reviews, addressing any concerns or issues in a timely manner - Collaborate with marketing and sales teams to ensure cohesive messaging and branding across all online platforms - Analyze data and metrics to track online client engagement and identify areas for improvement - Stay up-to-date on industry trends and best practices in online client relations to continuously improve processes and strategies - Collaborate with cross-functional teams to optimize the online client experience and drive customer loyalty - Communicate with online clients through various channels, including email, chat, and social media, to address inquiries and provide assistance

Requirements: - 5 years of experience in client relations or a related field - Resourceful and dedicated with a strong attention to detail - Creativity and adaptability to navigate diverse online client interactions - Excellent communication skills, both written and verbal - Proficiency in online client management tools and platforms - Ability to work independently and collaboratively with cross-functional teams - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Profit sharing opportunities - Vision insurance coverage - Company transportation options

Working Environment: At Walt Disney, we strive to align our work with a greater purpose, contributing to a meaningful mission of creating magical experiences for our clients and audiences. As an Online Client Relations Manager, you will have the opportunity to work in a dynamic and supportive environment where your efforts make a meaningful impact.

Equal Opportunity Statement: Walt Disney is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, gender, age, religion, sexual orientation, or disability. We strive to create a positive and supportive work environment where all employees can thrive and contribute to our success.

Deadline to apply: 2024-05-29

We look forward to receiving your application and welcoming you to the Walt Disney team in London!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.