Online Client Service Representative

As an Online Client Service Representative at Arise in London, England, UK, you will be responsible for providing exceptional customer service to our clients through online channels. This part-time entry-level position requires at least 1 year of experience in a customer service role.

Responsibilities: - Respond to client inquiries and resolve issues in a timely and professional manner - Provide product information and assistance to clients via online chat, email, and phone - Maintain accurate records of client interactions and transactions - Identify opportunities to upsell products or services to clients - Collaborate with internal teams to address client needs and concerns - Stay up-to-date on product knowledge and company policies - Participate in training and development programs to improve customer service skills

Requirements: - Driven and passionate about providing excellent customer service - Strong decision-making skills - Innovative mindset to find solutions to client issues - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in using online communication tools - Ability to multitask in a fast-paced environment

Benefits: - Relocation allowance for eligible candidates - Company-provided equipment for remote work - Retirement plan for long-term financial security - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Arise is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

If you are a motivated individual with a passion for customer service, we encourage you to apply for the Online Client Service Representative position at Arise by the deadline on July 15, 2024. Join our team and help us provide exceptional service to our clients online.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.