Online Client Support Assistant

Job Description:

Edison International is looking for a part-time Online Client Support Assistant to join our team in London, England. As an Associate Level position, we require a candidate with at least 3 years of experience in a similar role. The successful candidate will be confident and resourceful, with a high level of emotional intelligence and strong problem-solving skills.

Responsibilities: - Provide online client support through email, chat, and other communication platforms - Assist clients with any inquiries or issues they may have in a timely and efficient manner - Troubleshoot technical problems and provide solutions to clients - Work closely with the sales and marketing teams to ensure a seamless client experience - Maintain accurate and detailed records of client interactions - Collaborate with other team members to continuously improve online support processes

Requirements: - Bachelor's degree in Business, Marketing, Communications, or related field - 3+ years of experience in client support or a similar role - Excellent written and verbal communication skills - Ability to multi-task and prioritize in a fast-paced environment - Proficiency in Microsoft Office and online communication tools - Strong attention to detail and organizational skills

Benefits: - Relocation allowance for eligible candidates - Medical coverage and vision insurance - Opportunity to work in a diverse and inclusive environment that promotes a culture of belonging

Deadline to apply: July 6, 2024

Equal Opportunity Statement: Edison International is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, religion, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce and believe that diversity strengthens our organization.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.