Online Customer Support Representative

Job Description:

General Motors is looking for a passionate and confident Online Customer Support Representative to join our team in London, England, UK. As an Associate Level employee with 4 years of experience, you will be responsible for providing top-notch customer support to our online customers.

Responsibilities: - Respond to customer inquiries via email, chat, and social media in a timely and professional manner - Assist customers with product information, order status, and issue resolution - Troubleshoot any technical issues customers may encounter while using our online platform - Collaborate with other departments to ensure customer satisfaction and issue resolution - Leverage data to inform decisions and drive strategic initiatives - Maintain customer records and ensure accurate documentation of interactions

Requirements: - 4 years of experience in customer service or related field - Confident and passionate about providing exceptional customer support - Strong time management and decision-making skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team

Benefits: - Relocation allowance for eligible candidates - Vision insurance - Life insurance

We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals, regardless of race, gender, age, disability, or any other factors.

If you meet the requirements and are ready to join a dynamic team at General Motors, apply now before the deadline on 2024-06-28. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.