Online Customer Support Representative

Job Description:

Danaher is seeking a part-time Online Customer Support Representative based in London, England, UK. This entry-level position requires at least 1 year of experience in customer service. The ideal candidate will possess a resilient and adaptable personality, as well as strong negotiation and teamwork skills.

Responsibilities: 1. Provide online customer support via email, chat, and phone. 2. Assist customers with inquiries, product information, and order processing. 3. Resolve customer complaints and issues in a professional and timely manner. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Utilize CRM systems to track customer interactions and provide accurate information.

Requirements: 1. 1 year of experience in customer service. 2. Resilient and adaptable personality traits. 3. Strong negotiation and teamwork skills. 4. Excellent communication and problem-solving abilities. 5. Proficiency in Microsoft Office and CRM systems. 6. Ability to work independently and prioritize tasks effectively.

Benefits: 1. Paid overtime for additional hours worked. 2. Travel opportunities for training and conferences. 3. Company-provided equipment for remote work.

Working Environment: At Danaher, we cultivate a sense of ownership and responsibility at every level. Our team members are encouraged to take initiative, collaborate with colleagues, and strive for excellence in everything they do.

Deadline to Apply: Please submit your application by July 3, 2024.

Equal Opportunity Statement: Danaher is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.