Online Live Chat Assistant

As an Online Live Chat Assistant at Raytheon in London, England, your main responsibility will be to provide excellent customer service through online live chat support. You will be responsible for communicating with customers in real-time to address their inquiries, provide product information, and assist with any issues they may be experiencing.

Responsibilities: - Engage with customers in real-time through online chat to provide assistance and support - Answer customer inquiries and provide information about products and services - Resolve customer issues and complaints in a professional and timely manner - Escalate complex issues to the appropriate department or manager - Maintain accurate and detailed records of customer interactions

Requirements: - Resilient and independent, able to work well under pressure and handle challenging situations - Strong attention to detail and ability to innovate solutions to customer problems - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Previous experience in customer service is a plus, but not required

Benefits: - Joining bonus for new employees - Retirement plan for long-term financial security - Vision insurance for your healthcare needs - Opportunities for unlimited personal and professional growth within the company

Working Environment: At Raytheon, we are committed to providing a supportive and inclusive working environment that fosters growth and development. We strive to create opportunities for all employees to reach their full potential and achieve success in their careers.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Raytheon is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.