Online Live Chat Officer

Job Description:

News Corp. is seeking a part-time Online Live Chat Officer to join our team in London, England. As an Associate Level officer, you will be responsible for engaging with customers through our online chat platform to provide immediate assistance and support. The ideal candidate will have at least 3 years of experience in customer service and be able to work in a fast-paced environment.

Responsibilities: - Engage with customers through online chat to provide support and assistance - Troubleshoot and resolve customer inquiries and technical issues - Communicate effectively with customers to ensure a positive experience - Collaborate with team members to improve customer service strategies and procedures - Maintain a high level of professionalism and customer service at all times

Requirements: - 3 years of experience in customer service - Resilient and energetic personality traits - Strong cooperation and problem-solving skills - Excellent written and verbal communication skills - Ability to work in a fast-paced environment - Prior experience with online chat platforms is preferred

Benefits: - Travel opportunities - Vision insurance - Employee discounts

Working Environment: Join a company that pioneers change and sets industry benchmarks. News Corp. offers a dynamic and supportive working environment where you can grow and develop your skills.

Equal Opportunity Statement: News Corp. is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace for all employees.

Deadline to apply: June 12, 2024

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of responsibilities or qualifications associated with the job.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.