Support Associate - Work from home

Job Description:

We are looking for a resourceful and independent Support Associate to join our team at Williams. This is a part-time, work from home position based in London, England, UK. As an Associate Level Support Associate, you will be responsible for providing exceptional support to our customers and assisting with various administrative tasks.

Responsibilities: - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Assist customers with account management, product inquiries, and issue resolution - Process orders, returns, and exchanges accurately and efficiently - Coordinate with other team members to ensure seamless customer support - Maintain accurate records and documentation of customer interactions - Assist with administrative tasks as needed

Requirements: - Minimum of 3 years of experience in a customer service or support role - Strong decision-making and problem-solving skills - Attention to detail and ability to multitask effectively - Excellent communication and interpersonal skills - Proficiency in MS Office and customer support software - Ability to work independently and prioritize tasks effectively

Benefits: - Remote work flexibility - Travel & spending expenses - Employee discounts

Working Environment: At Williams, we foster a dynamic workplace that values teamwork, innovation, and shared success. We believe in providing a supportive and inclusive environment where all employees can thrive and grow.

Equal Opportunity Statement: Williams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

Deadline to apply: 2024-05-15

If you meet the requirements and are looking for a rewarding opportunity to work from home as a Support Associate with Williams, please submit your application by the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.