Support Associate - Work from home

Job description:

Klarna is looking for a Support Associate to join our dynamic team, working from home in London, England, UK. This part-time entry-level position is perfect for energetic and hardworking individuals who are passionate about providing top-notch customer support.

Responsibilities: - Provide efficient and friendly customer support via phone, email, and chat - Resolve customer inquiries and issues in a timely manner - Assist customers with product information, troubleshooting, and transaction inquiries - Collaborate with internal teams to ensure customer satisfaction - Contribute to strategic planning for improving customer support processes - Utilize problem-solving skills to address complex customer issues - Maintain accurate records of customer interactions and transactions

Requirements: - Strong communication skills - Excellent customer service orientation - Ability to work independently and as part of a team - Strong attention to detail - Proficiency in Microsoft Office and other relevant software - Ability to multitask and prioritize in a fast-paced environment - Strategic planning and problem-solving skills - No prior experience required - training will be provided

Benefits: - Free food - Employee discounts - Travel opportunities

Working environment: At Klarna, we pride ourselves on fostering an environment where technology is harnessed to drive innovation and efficiency. Our team is passionate about delivering exceptional customer support and creating a positive work culture.

Deadline to apply: 2024-07-12

Equal opportunity statement: Klarna is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.